Systems Analyst
November 2024 - May 2026 | San Pedro Sula, Cortés, Honduras
- Leadership of system integration and improvement projects, coordinating teams and ensuring measurable results in efficiency and operations.
- Development of customized solutions in SAP Business One using .NET 8 (SDK and Service Layer), tailoring the system to different business areas.
- Creation of advanced reports with Crystal Reports and Power BI, enabling data-driven decision-making through accurate and timely information.
- Process automation and data integration through ETL in SQL Server, centralizing information from SAP Business One, CRM, and Jotform to improve data consistency and operational analysis.
IT Manager
September 2023 - November 2024 | San Pedro Sula, Cortés, Honduras
- Leadership of the IT area and administration of SAP Business One in Honduras, Nicaragua, and Costa Rica, combining strategic management with hands-on technical support.
- Execution of process improvement and automation projects, including SAP Business One optimizations and payroll system implementation for HR.
- Supervision of infrastructure, networks, and user support across nine customs offices, including switches, servers, and service continuity.
- Management of IT staff, budget, and vendors, ensuring efficient resource use and operational stability.
Regional ERP Lead / IT Lead
April 2021 - August 2023 | San Pedro Sula, Cortés, Honduras
- Led regional administration and optimization of SAP Business One across Central America, ensuring system stability and cross-functional integration.
- Oversaw IT operations in Honduras, including infrastructure, technical support, and vendor management.
- Directed IT and ERP projects with Finance, Logistics, HR, Sales, and Marketing, aligning technology with business goals.
- Designed and managed ETL processes and SQL-based solutions (SAP HANA, SQL Server, MySQL), while overseeing e-commerce platforms (Shopify, WordPress).
Application Developer
October 2019 - July 2020 | San Pedro Sula, Cortés, Honduras
- Development of web applications in ASP.NET MVC with SQL Server and Linq, implementing solutions for internal processes.
- Interface design using Kendo UI and Figma, focused on user experience and efficiency.
- Project management with JIRA, planning tasks and sprints to achieve development goals.
Webmaster
June 2019 - September 2019 | San Pedro Sula, Cortés, Honduras
- Administration and maintenance of websites using PHP, MySQL, and WordPress.
- Creation of pages with HTML, CSS, and Bootstrap, adapting designs from the graphic team.
- File management via FTP and general website support.
